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Is there a limit on the amount of remittance?
When making large remittances, the maximum amount of a single remittance can be up to 5 million USD. However, to avoid bank scrutiny and affect the speed of arrival, we recommend that each remittance amount does not exceed 1 million USD. If it exceeds 1 m
Published on 2024-09-12
Can you pay me in cash?
We only support online bank transfers and do not support offline cash transactions.
Published on 2024-09-12
Which countries and regions can I send money to?
Currently, BiyaPay supports remittances to nearly 200 countries and regions.
Published on 2024-09-12
Can the remitted funds be cancelled?
The funds remitted cannot be cancelled.
Published on 2024-09-12
What can I put in the Remittance Note? How do I submit and amend a remittance advice?
A remittance cover note is used to convey additional information and is usually limited to English letters, numbers and basic punctuation, with a character limit of between 20 and 35 characters. The message can be filled in when submitting the remittance,
Published on 2024-09-06
When will I receive my money after I submit my remittance?
Normally, remittances will arrive on the same day of the business day. However, due to differences in user circumstances and bank processing times, the arrival time may be 1 to 3 business days.
Published on 2024-09-06
How long does it take to remit the money after submitting it?
After submitting the remittance, please wait for the bank to process it. Singapore's working hours are after 9 a.m. and the remittance is expected to be processed and sent within 8 hours.
Published on 2024-08-23
How long does it take for the bank to review?
The time required for bank review varies due to various factors, generally 1-10 working days, including specific bank policies, the complexity of the review, the completeness and accuracy of the required information, etc.
Published on 2024-08-20
How to view the exchange rate between different currencies? (Web version)
Click [Quick Exchange] in the upper left corner of the official website to view the exchange rates of different currencies.
Published on 2025-01-08
Why was my remittance order cancelled? (Web version)
If a remittance order is cancelled, you can check the cancellation reason in the message center, or check your registered email address and customer service email address to see if you have received an email explaining the cancellation reason.
Published on 2025-01-08