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How to fill in the last name and first name of the payee's name?

When filling in the payee's surname and given name, the specific requirements may vary depending on the bank and country. Please refer to the payee's name displayed by the bank.
Published on 2024-09-12

How long does it take for a large remittance to arrive?

Generally, the remittance will arrive on the working day. However, based on the situation of different users and the processing time of different banks, it is conservatively estimated that the arrival time is 1 to 3 working days. If the payment does not a
Published on 2024-09-12

How long does it take to get a refund if the remittance fails?

The refund time after a failed remittance is affected by various factors, including the remittance channel, the number of banks involved, the financial system of the country and region, and the internal processing process of the bank.
Published on 2024-09-12

What if I forget the remittance advice?

Forgetting the remittance attachment requires different measures depending on the circumstances of the remittance order.
Published on 2024-09-06

Why is my remittance taking a long time, more than three business days to arrive?

Remittances usually arrive on the same day of the business day, but delayed arrival (more than 3 business days) may be caused by the following reasons: cross-border remittances need to be processed by an intermediary bank, differences in time zones, diffe
Published on 2024-09-06

Can I remit a determined amount?

Determined amount can be remitted.
Published on 2024-08-23

What is the minimum amount for withdrawing fiat currency? (Web version)

For fiat currency withdrawals, the minimum amount is the equivalent of USD 200.
Published on 2025-01-08

What is the minimum amount to withdraw fiat currency?

Withdraw fiat currency with a minimum amount of $200 equivalent.
Published on 2024-12-06

Will there be a refund handling fee for refunds?

In the case of a remittance being returned, the bank will charge a certain handling fee, which usually ranges from a few dollars to tens of dollars per transaction. Therefore, we will record the actual amount returned to the account.
Published on 2024-09-12

Can I send money on Saturdays and legal holidays?

You can submit remittance orders on Saturdays, Sundays and legal holidays, but the bank does not process remittances on weekends and holidays, and the bank will process the remittance on the next business day at the latest.
Published on 2024-09-06