Why did the withdrawal of fiat currency not arrive on the same day?

Because it takes some time for banks to process remittances, if the submission time is late, it may not be possible to complete the processing on the same day, and the funds may arrive on the second working day. It is recommended that you submit the withd
Published on 2024-09-11

What is email account payment?

Email account transfer refers to other BiyaPay registered users using their own BiyaPay accounts to transfer assets to your BiyaPay account through your BiyaPay registered email.
Published on 2024-09-05

How to receive payment via email account? (Web version)

Click [My Assets] in the upper left corner of the official website, and on the [Overview] page, click [Transfer] - [Email Account Receive Payment]
Published on 2025-01-07

Why does fiat currency remittance encounter bank scrutiny?

Fiat money transfers are often subject to bank scrutiny because banks and Financial Institutions must comply with various regulations and compliance requirements, primarily to prevent money laundering, terrorist financing, and other illegal activities.
Published on 2024-09-11

How to receive payments through email account?

Open the app homepage, click on [Transfer] - [Email Account Payment], copy or share the address with the other party, and they can transfer assets to your BiyaPay account via [Withdraw] - [Email Account Transfer]. After the other party transfers to you th
Published on 2024-09-05

What is the minimum amount for withdrawing digital currency? (Web version)

The minimum withdrawal amount for different cryptocurrencies at different times is different. You can check it on the [On-chain Withdrawal] page.
Published on 2025-01-08

What kind of materials are required for the proof of legal income of recharge fiat currency fund

Screenshots of work contracts or tax payment certificates or brokerage withdrawal records, as well as other proof of legal income.
Published on 2024-12-06

What is the minimum amount to withdraw cryptocurrency?

The minimum withdrawal amount is different for different cryptocurrencies at different times. You can select [Transfer] → [On-chain Withdrawal] on the homepage of the APP, search for the currency you need to withdraw, and select the withdrawal network to
Published on 2024-12-06

I recharged USDT to the wrong chain, can I get it back? (Web version)

Whether the recharged USDT can be retrieved depends on whether we support the digital currency on the chain. Please log in to the APP or web version and contact the online manual customer service for consultation to confirm whether it can be retrieved.
Published on 2025-01-07

Can I get it back if I deposit USDT and charge the wrong chain?

Please log in to the APP or web version and contact online customer service for consultation to confirm whether you can find it.
Published on 2024-12-06