Click the upper right corner of the [Remittance] page to enter the remittance record page. You can check the remittance order status in the remittance record. There are 6 situations in total.
1. Under review
After you submit the remittance order, the order status will show that it is under review. At this time, you need to wait patiently for the review center to review it.
2. Under Processing
Under Processing means that your remittance order has been accepted by the review center and your information is being submitted to the bank to remit your funds.
3. Rejected
Rejected means that your receiving bank information is wrong or may be wrong. You can check the rejection reason in the message center, or check your registered email. Our customer service email may also send you an email. Please check the email and reply to it.
4. Supplementary information
Supplementary information means that some of your information is not qualified, or you need to submit new information. Please follow the prompts to supplement the relevant information.
5. Withdrawn
The order under review can be withdrawn. Click “Cancel remittance” and the remittance order status will be displayed as canceled.
6. Remitted
Remitted means that the money has entered the bank transfer stage and will basically arrive on the same day.
Contact Us
BIYA GLOBAL LLC is a licensed entity registered with the U.S. Securities and Exchange Commission (SEC No.: 802-127417); a certified member of the Financial Industry Regulatory Authority (FINRA) (Central Registration Depository CRD No.: 325027); regulated by the Financial Industry Regulatory Authority (FINRA) and the U.S. Securities and Exchange Commission (SEC).
BIYA GLOBAL LLC is registered with the Financial Crimes Enforcement Network (FinCEN), an agency under the U.S. Department of the Treasury, as a Money Services Business (MSB), with registration number 31000218637349, and regulated by the Financial Crimes Enforcement Network (FinCEN).
BIYA GLOBAL LIMITED is a registered Financial Service Provider (FSP) in New Zealand, with registration number FSP1007221, and is also a registered member of the Financial Services Complaints Limited (FSCL), an independent dispute resolution scheme in New Zealand.