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What should I do if the bank details of the receiving account are filled in incorrectly?

BiyaPay
Published on 2024-09-12 Updated on 2024-11-03

If you make an error while filling in the bank details of your receiving account, here is the solution:

  • Remittance sent: Once the remittance has been sent, the receiving account info cannot be modified to the bank.
  • Unremitted: If the remittance has not been sent, you can choose to cancel the remittance or contact customer service to request cancellation. Then, you can re-fill in the correct receiving account info and submit the remittance again.