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How to change the email address? (Web version)

BiyaPay
Published on 2025-01-07 Updated on 2025-01-07

Changing account without real-name authentication

  1. Click the profile picture in the upper right corner of the official website, then click [Change Account];
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  2. Enter the email verification code;
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  3. Enter the new email address and new email verification code, and click [OK];
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  4. Follow the prompts, upload your [Video of Yourself], and you can modify your email address.
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Changing account after real-name authentication

  1. Click on the profile picture in the upper right corner of the official website, then click [Change Account];
    image.png

  2. Scan the QR code with your mobile phone for face recognition;
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  3. Enter the email verification code;
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  4. Enter the new email address and new email verification code, and click [OK];
    image.png

  5. Follow the prompts, upload your [Video of Yourself], and you can change your email address.
    image.png