How to reactivate the account after deactivation?

BiyaPay
Published on 2024-09-12 Updated on 2025-05-13

You can contact BiyaPay customer support by email to request a reopening of your account. Please use your registered email address to send an email to the customer service email address: service@biyapay.com. The email should include the following information:

Email content template:

Subject: Request for account reactivation

Hello.
I am a BiyaPay user and my registered email address is (fill in your registered email address in parentheses). Due to certain reasons (please explain the specific reason), I previously applied for account cancellation. Now I want to reactivate my account.

Thank you for your help.
Sincerely,
[Your name]

1.Provide necessary authentication
Customer service may ask you to provide some identity verification information to ensure account ownership. The verification information that may be required includes:

  • Email address used for registration
  • Your name and other personal information
  • Transaction records or other relevant information of previous accounts

2.Waiting for review
After sending the request, the customer service team will review it. The review process may take some time and is usually completed within 1-3 working days. After the review is passed, your account will be reactivated.

3.Confirm and set
After the account is reopened, you may need to reset some account info, such as password and security settings. Make sure to enable security measures such as two-factor authentication (2FA) to protect your account security.

The process of reopening a BiyaPay account involves contacting customer support, submitting necessary identity verification information, and waiting for review. By following the above steps, you can successfully complete the account reactivation. If you encounter any problems during the process, please feel free to contact BiyaPay’s customer service for assistance.