How to check the remittance status and different statuses? (Web version)
Click the upper right corner of the [Remittance] page to enter the remittance record page. You can check the remittance order status in the remittance record. There are 6 situations in total.
Published on 2025-01-08
How can I check the status of my remittance and the different statuses?
Remittance status refers to the different stages of the remittance process, such as “processing”, “completed” or “failed”, etc., to help users understand the progress of the funds processing. The destination of funds refers to the final recipient of the r
Published on 2024-09-06
When will I receive my money after I submit my remittance?
Normally, remittances will arrive on the same day of the business day. However, due to differences in user circumstances and bank processing times, the arrival time may be 1 to 3 business days.
Published on 2024-09-06
Why did I receive an email indicating that the remittance has been completed, but the funds have not
When you receive an email indicating that the remittance has been completed, it means that it has been submitted to the bank for remittance and the bank is accepting your remittance. It takes time for the bank to accept the remittance and basically it wil
Published on 2024-09-06
Why is my remittance taking a long time, more than three business days to arrive?
Remittances usually arrive on the same day of the business day, but delayed arrival (more than 3 business days) may be caused by the following reasons: cross-border remittances need to be processed by an intermediary bank, differences in time zones, diffe
Published on 2024-09-06
Can I send money on Saturdays and legal holidays?
You can submit remittance orders on Saturdays, Sundays and legal holidays, but the bank does not process remittances on weekends and holidays, and the bank will process the remittance on the next business day at the latest.
Published on 2024-09-06
What information is shown on the remittance voucher?
Remittance vouchers usually contain the following information: name of the sender and recipient, bank account number and name of the bank, SWIFT code or international bank code, amount and currency of the remittance, date of the remittance, purpose of the
Published on 2024-09-06